Trusted Since 2010 24/7 Support
Free delivery on orders over ₦350,000  ·  99% Positive Feedback  ·  New arrivals weekly
Legal

Terms & Conditions

Please read these terms carefully before using Albertina Nigeria's website or services. By accessing our platform, you agree to be bound by the terms below.

Last updated: January 2025

1. Acceptance of Terms

By accessing or using the Albertina Nigeria website or any of our services, you confirm that you are at least 18 years old and have read, understood, and agreed to be bound by these Terms and Conditions, together with our Privacy Policy.

If you do not agree with any part of these terms, please discontinue use of our platform immediately.

2. Use of the Platform

You agree to use our platform only for lawful purposes. You must not:

  • Use the platform in any way that violates applicable laws or regulations.
  • Attempt to gain unauthorised access to any part of our systems or networks.
  • Transmit any unsolicited or unauthorised advertising or promotional material.
  • Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the platform.
  • Use automated tools (bots, scrapers) to access or collect data from our site without prior written consent.

3. Your Account

To place orders or access certain features you may be required to register an account. You are responsible for:

  • Maintaining the confidentiality of your login credentials.
  • All activities that occur under your account.
  • Notifying us immediately at Info@Albertinang.com if you suspect any unauthorised use of your account.

We reserve the right to suspend or terminate accounts that violate these terms, or where fraudulent activity is suspected.

4. Orders & Payment

All orders placed on Albertina Nigeria are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, including where pricing errors have occurred.

  • Prices are displayed in Nigerian Naira (₦) unless otherwise indicated.
  • Full payment is required before an order is processed and dispatched.
  • We accept payment via bank transfer, card payments, and other methods listed at checkout.
  • Albertina Nigeria is not liable for additional bank charges incurred during payment.

5. Delivery & Returns

We aim to deliver all orders within the timeframes communicated at checkout. Delivery times are estimates and may vary based on location and product availability.

  • Risk of loss and title pass to you upon delivery of the product.
  • If a product arrives damaged, you must notify us within 48 hours of receipt.
  • Returns are accepted within 7 days of delivery for eligible items in their original, unopened condition.
  • Items must be returned in original packaging with all accessories and documentation.
  • Refunds are processed within 5–10 business days after we receive and inspect the returned item.

6. Intellectual Property

All content on this platform — including text, images, logos, graphics, and software — is the property of Albertina Nigeria Limited or its content suppliers and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works without our express written permission.

7. Privacy & Data

Your use of our platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our platform you consent to the collection and use of your data as described in that policy.

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it.

8. Limitation of Liability

To the maximum extent permitted by law, Albertina Nigeria Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our platform or services.

Our total liability to you for any claim arising under these Terms shall not exceed the total amount paid by you for the relevant order.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated revision date. Your continued use of the platform after any changes constitutes acceptance of the new Terms.

We encourage you to review these Terms periodically to stay informed of any updates.

10. Contact Us

If you have any questions about these Terms and Conditions, please reach out to us:

Address

17-18 Zik's Avenue, Uwani, Enugu, Nigeria

Phone

08064066170